Just-in-Time (JIT) or customised training
Lecturers may contact the e-support@up.ac.za office to request just-in-time training, either over the phone or at their desks. Describe your problem and request just-in-time assistance.
Departments may request customised versions of the standardised training courses. These can be in the form of information sessions, or hands-on computer sessions, either in the academic department, or at the Department for Education Innovation. Dates, times and venues need to be negotiated with either the education consultant or project manager for your faculty.
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